Contact us

Do you have any questions, feedback, or need more information?

If you can't find the answer to your question on our information pages or if something is unclear, please send an email to support@guttn.com. Please include your name, phone number, and city. If you contact customer service, please send us photos of the product.

Customer Service – Hours:
Monday through Friday, 9:00 a.m. to 5:00 p.m.
Saturday, 10:00 a.m. to 6:00 p.m.
Closed on Sundays.

Frequently Asked Questions:
Q: How long does delivery take?

A: It takes us an average of 3 to 7 days to process your order before shipping. We do everything we can to deliver your order as quickly as possible! Once shipped, the estimated delivery time is 14 to 30 days, depending on the country or region. Please keep in mind that holidays may affect delivery times.

Q: What is your return policy?

A: Once we have received and inspected your return, we will process your refund or exchange. Please allow at least 14 days for processing after we receive your return.

Q: How can I contact you regarding my order?

A: You can contact us by email at support@guttn.com or by using the form on this page.

Company Full Name: STEPHTRADE INTERNATIONAL LTD  
Company Registration Number: 17435189  
Registered Address: INITIAL BUSINESS CENTRE UNIT 7, WILSONS BUSINESS PARK, MANCHESTER, UNITED KINGDOM M40 8WN